At Pens By Jim Smith we offer the very finest in handcrafted pens, rollerballs, and fountain pens. The craftmanship and performance of each instruments is guaranteed to the original purchaser/owner, to be without defect or flaw, as long as they own the instrument. The design and materials are chosen by you, the purchaser. It's simple:  (1)  choose a writing instrument design (2) select a writing instrument material for the construction of the barrel of the instrument. Then, email us with your choices and we will promptly answer your email with a price quotation. After receiving a confirmation of your design choices, your handcrafted writing instrument will be available for delivery in 5-7 working days.  How simple is that? Our email address is: admin@pensbyjimsmith.com.